Privacy Policy

We may collect and process the following personal information about you:

General Personal Details

• Your full name, residential address, contact details (email address, telephone number, and mobile money account number for mobile money transactions), date of birth, and ID information including photo and selfie verification.

Payment Information

• Bank, debit card, or prepaid card details including billing address, PAN, CVV details, sender name, sort code, and account number.

Additional Information

• High-value or high-volume transaction details as required by anti-money laundering regulations and additional information needed to comply with legal obligations.

Communications

• Any communications you send to us (by telephone, email, or otherwise) for support or general inquiries.

We use your personal data for the following purposes:

• Providing and managing our services, account administration, and customer support.
• Communicating with you about your transactions, account updates, and service-related notifications.
• Conducting service enhancement activities such as statistical analysis and improving user experience.
• Ensuring proper administration of our business, including record-keeping, complaint resolution, and managing business relationships.
• Preventing, detecting, and investigating fraud or unauthorized activities, including identity verification and compliance with legal obligations.
• Marketing Communications: Providing information about our services electronically via our website, app, or email. You can opt out at any time.

We do not sell your personal information. However, we may share your information with:

• Trusted partners and service providers to facilitate transactions and improve our services.
• Third parties as required by law or to protect our rights and interests.
• Third parties involved in corporate transactions or changes of ownership.

We implement advanced security measures, including encryption and data protection technologies, to safeguard your personal data. However, no security system is impenetrable.

You have the right to access, correct, or delete your personal information. You can also withdraw consent for marketing communications at any time.

We may update this Privacy Policy periodically. Changes will be effective upon posting on our website. Your continued use of our services after changes indicates your acceptance of the updated policy.

For questions or concerns about this Privacy Policy, please contact our customer support team at contact@mansatransfers.com